Quality Manual for Small Business  When you install our documented quality manual for small business, you will be able to meet ISO 9001:2000 requirements quickly and at a reasonable cost. You will receive a sensible and flexible quality manual and associated documentation which, when implemented in your business, will significantly improve the quality of your products and services, while reducing costs to a minimum. QUALITY MANUAL TABLE OF CONTENTS Approvals Revision and Approval Record 1 General  1.1 Introduction  1.2 Exclusions  1.3 Quality Policy Statement 2 Company History 3 Company Contact Information 4 Quality Management System  4.1 General Requirements  4.2 Documentation Requirements   4.2.1 General   4.2.2 Quality Manual   4.2.3 Control of Documents   4.2.4 Control of Quality Records 5 Management Responsibility  5.1 Management Commitment  5.2 Customer Focus  5.3 Quality Policy  5.4 Planning   5.4.1 Quality Objectives   5.4.2 Quality Management System Planning  5.5 Responsibility, Authority, and Communication   5.5.1 Responsibility and Authority   5.5.2 Management Representative   5.5.3 Internal Communication  5.6 Management Review   5.6.1 General   5.6.2 Review Input   5.6.3 Review Output 6 Resources  6.1 Provision of Resources  6.2 Human Resources   6.2.1 General   6.2.2 Competence, Awareness, and Training  6.3 Infrastructure  6.4 Work Environment 7 Product Realization  7.1 Planning of Product Realization  7.2 Customer-Related Processes   7.2.1 Determination of Requirements Related to the Product   7.2.2 Review of Requirements Related to the Product   7.2.3 Customer Communication  7.3 Design and Development   7.3.1 Design and Development Planning   7.3.2 Design and Development Inputs   7.3.3 Design and Development Outputs   7.3.4 Design and Development Review   7.3.5 Design and Development Verification   7.3.6 Design and Development Validation   7.3.7 Control of Design and Development Changes  7.4 Purchasing   7.4.1 Purchasing Process   7.4.2 Purchasing Information   7.4.3 Verification of Purchased Product  7.5 Production and Service Provision   7.5.1 Control of Production and Service Provision   7.5.2 Validation of Processes for Production and Service Provision   7.5.3 Identification and Traceability   7.5.4 Customer Property   7.5.5 Preservation of Product  7.6 Control of Monitoring and Measuring Devices 8 Measurement, Analysis and Improvement  8.1 General  8.2 Monitoring and Measurement   8.2.1 Customer Satisfaction   8.2.2 Internal Audit   8.2.3 Monitoring and Measurement of Processes   8.2.4 Monitoring and Measurement of Product  8.3 Control of Nonconforming Product  8.4 Analysis of Data  8.5 Improvement   8.5.1 Continual Improvement   8.5.2 Corrective Action   8.5.3 Preventive Action This ISO 9001:2000 compliant quality manual is designed for small businesses and includes all required procedures and forms, which you customize specifically for your needs. You have four options to choose from: ISO 9001 for Manufacturers, ISO 9001 for Services, ISO 9001 for Medical Devices, or ISO 9001 for Software Developers. Quality Manual Sample Quality Manual Sample Procedure Order Quality Manual Testimonials We accept company Purchase Orders, checks, money orders or
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